Warranty and Quality Control

All equipment sold or serviced is warranted for 90 days from the date it is received by you. Fully restored and re-certified sales items have a one-year parts and labor warranty.

All items sold have passed our quality control testing before shipment or customer pickup.

Service Warranty

In the event that a covered unit requires service, SoundsClassic agrees to service the unit at our repair facility. Necessary parts and labor costs will be covered at our expense, provided the unit has not been abused, opened, worked on by another person or service facility, or damaged in shipping.

Shipping Damage

Any damage to the box or the unit itself should be reported immediately to us, the carrier, and the shipper. All electronics are shipped double boxed and insured.

Do not throw the shipping boxes away. Units returned for any reason must be returned in the original boxes they were shipped in. Insurance claims by the carrier will not be paid unless the original shipping boxes and packing can be inspected.

Returns

All returned equipment is subject to a 15% restocking fee, at our discretion.